The vulnerability assessment involves an in-depth IT security analysis through the use of software tools and specialist analysis techniques to identify any flaws or vulnerabilities present in the institution’s IT system or infrastructure (such as web applications, networks, servers and mobile devices). The vulnerability assessment report includes the fixing procedures, i.e. the specific actions that the customer must implement to resolve the identified vulnerabilities and improve system security (staff training, updating of security policies and the implementation of new securities technologies). This service has been of fundamental importance in preventing any cyber attacks and protecting the organisation from the risks associated with the loss or theft of sensitive data or intellectual property.